How to Access Discounts
Step 1
Keep your membership card with you at all times to easily present it at participating providers. You must present your membership card at the time of service to receive a discount. If you lose your membership card, log in to the MEMBER PORTAL to request a new membership card, as well as to view your plan information, find a participating pharmacy and more.
Step 2
When booking an appointment, provide your name and member ID number to the participating provider. The provider may verify your participation using Careington's provider portal. Also, be sure to present your membership ID card at the time of your appointment. If you would like a provider that does not participate in the network to become a participating provider, you may nominate the provider of your choice using the Provider Search Tool.
Step 3
Receive your discounted fee and pay the provider at the time of service. If you have any other questions about how to use your Good Health Program membership, call us toll-free at (800) 290-0523 between 7 a.m. and 7 p.m. CT Monday through Friday for prompt and friendly assistance.
How Telemedicine Works
Step 1
Go to dialcare.com to create your account. Fill out your medical history and describe your symptoms online or over the phone with a trained DialCare representative.
Step 2
Request a video or telephonic consultation with a DialCare physician.
Step 3
A DialCare physician will accept and perform the requested consultation.